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Home / Privacy Policy
Legal Transparency & Data Protection

Privacy Policy

Your trust is our paramount priority. Learn how Infologic International Pvt. Ltd. collects, safeguards, uses, and protects your information across the ELMS platform and the Academix mobile application.

Last Updated: January 8, 2025
Jurisdiction: Nepal
Applicability: Web & Academix Mobile App
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  • Introduction
  • Definitions
  • Data Collection
  • Mobile Permissions
  • Camera Permissions
  • Cookies & Tracking
  • How Data is Used
  • Data Security
  • Contact & Support
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1. Introduction & Scope

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide, maintain, and continuously improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Educational Institutional Safeguards

When institutions (schools, colleges, campuses) manage student and parent records via ELMS and Academix, all stored student records remain strictly confidential and are processed solely for educational and institutional administrative functions.

2. Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural:

Account

A unique, password-protected account created for You to access our Service or specific administrative/portal components.

Application

Refers to Academix, the mobile software application provided by the Company on Android and iOS.

Company

Refers to Infologic International Pvt. Ltd., located at Sanepa-2, Lalitpur, Nepal.

Country

Refers to: Nepal.

Device

Any computing device that can access the Service such as a computer, a smartphone, or a digital tablet.

Personal Data

Any information that relates to an identified or identifiable individual (students, parents, teachers, administrators).

Service

Refers collectively to the ELMS Platform web portal and the Academix Mobile App.

Website

Refers to Infologic, accessible from https://infologicin.com and its subdomains.

3. Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address and official school domain accounts
  • Full legal name of students, guardians, and faculty members
  • Emergency phone numbers and primary mobile contact numbers
  • Residential address, ward, municipality, province, and postal code
  • Academic evaluation metrics, marks, GPA, and term assessment records
  • Usage Data and diagnostic error reporting telemetry

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's IP address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers, and other network diagnostic metrics.

When accessing the Service through a mobile device (Academix), We may collect device model information, operating system version, mobile browser type, and secure cryptographic push notification tokens.

4. Information Collected via Academix App

While using the Academix Application, in order to provide specialized school communication features, We may request with Your prior explicit permission:

Location Information

Used strictly for live school bus tracking and geofenced campus arrival/departure updates for parents.

Contact & Emergency Phonebook

Enables seamless synchronization with authorized guardian phone numbers for urgent school announcements.

Camera and Photo Library

Allows students and teachers to submit homework photos, upload digital assignments, and update student profile pictures.

5. Use of Camera Permission

We may request access to Your Device’s camera to enable features such as:

  • QR Code Scanning: Scanning student ID cards, digital admit cards, and rapid cafeteria/library verification barcodes.
  • Document & Photo Capturing: Submitting completed worksheets, project photographs, medical documents, and verified profile photos.
  • Interactive Classroom Facilities: Video communication or multimedia presentation features when scheduled by the institution.

Full User Control Over Camera & Sensors

You can enable or disable camera and sensor permissions at any time directly through Your Device Operating System Settings (Settings > Apps > Academix > Permissions). No background video or audio recording is ever conducted without active user initiation.

6. Tracking Technologies & Cookies

We use session cookies, security tokens, and state preservation tags to maintain secure administrative logins, prevent Cross-Site Request Forgery (CSRF), and maintain your preference state across academic sessions.

  • Essential Cookies: Required to authenticate users and prevent fraudulent use of login credentials.
  • Security Cookies: Protect session tokens against unauthorized interception.

7. Use of Your Personal Data

The Company may use Personal Data for the following legitimate purposes:

  • To provide and maintain our Service: Managing grade sheets, billing receipts, attendance logs, and staff HR records.
  • To manage Your Account: Authenticating administrators, teachers, parents, and students.
  • To contact You: Sending real-time SMS, automated push notifications, and email notices regarding student attendance, exam dates, or emergency closures.
  • To manage Institutional Requests: Attending to customer support tickets, billing inquiries, and technical onboarding requests.

8. Security of Your Personal Data

The security of Your Personal Data is paramount to Us. We employ multi-layered server defenses, cryptographic hashing for passwords, SSL/TLS transport encryption, and segregated database schemas to protect institutional assets.

While We adhere to internationally recognized security standards, no method of transmission over the Internet is 100% infallible. We continually audit our infrastructure to safeguard all academic records against unauthorized disclosure.

9. Contact Us

If You have any questions, clarifications, or concerns regarding this Privacy Policy or your data rights, please contact our legal and support team:

Infologic International Pvt. Ltd.
Sanepa-2, Lalitpur, Nepal
Registration & Data Governance Office
Email: [email protected]
Website: https://infologicin.com
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